A.P. Reid Insurance – Your place for car, home and business insurance

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Before becoming a client of APREID, please let us know the Top 3 places you had seen us advertised*

Please indicate the factors that most influenced your decision to contact APREID for a Quote*

Please indicate the factors that most influenced your decision to PURCHASE your Policy from APREID*

When you first contacted APREID for a Quote, did you:*

If you Phoned; were you able to get a Quote during that phone call, or did you have to leave a message?

If you left a message; when was it returned?

If you requested a Quote Online; how soon after were you contacted by an Insurance Advisor?

Did you visit a Client Service Centre to complete your purchase?*

Please rank the Cleanliness of the Office on a scale of 1-5 (1 being very dirty, 5 very clean)

Please rank the Professionalism of the staff on a scale of 1-5 (1 being very poor, 5 very good)

Please rank the Layout/Comfort of the Office on a scale of 1-5 (1 being very bad, 5 very nice)

Thinking specifically of the Insurance Advisor who handled most of your purchase, please rank the following from 1-5 (1 being very bad and 5 being very good). 1. Knowledge of Insurance Products

2. Desire to learn as much about me as possible, to give me excellent advice

3. Made a personal connection with me / built a friendly relationship

4. Was a good representative of APREID

5. Made me feel safe, knowing that he/she was looking after my best interest

6. I would likely purchase a new policy/product enhancement from this Insurance Advisor

Please advise to what degree on a scale of 1-5 ,which statements best describe you and your thoughts about Insurance (1 being low and 5 being high). 1. I shop my Insurance regulary to make sure I'm getting the best deal

As long as my pricing stays reasonable and I am getting good service, I trust my broker to do most of the shopping for me

I expect my insurance costs to increase over time

I expect my insurance costs to decrease over time

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310-4040